News: December 2010
Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for December 2010
SAP Business Intelligence: A Focus on Spreadsheets and Salesforce.com
December 30, 2010SAP looks to appeal to small businesses and departmental managers.
CRM Strategies for Mobile Segments
December 30, 2010Defining the needs of different mobile customer segments.
Top Supply Chain Management Trends of 2010
December 30, 2010Year-end roundups are all the rage this week.
Greenberg's CRM 2011 Watch List
December 30, 2010Paul Greenberg offers up the details on the big 4 players to watch.
Top Business Intelligence and Analytics Stories of 2010
December 29, 2010Business intelligence and analytics have remained hot even as the rest of the economy has cooled, as corporate data mining remains a …
Social CRM Tips For The New Year
December 29, 20109 Easy Tips to improve your social CRM strategy for 2011.
Gifts To Give Your CRM Users
December 29, 20105 things you can give users to help them deliver better results with CRM.
Employees Tap Into Business Intelligence Mobile Apps
December 29, 2010Mobile business intelligence is one tech trend that is catching on.
CRM Invaluable Contact Center Tool
December 29, 2010Integrated CRM and Call Center applications facilitate valuable customer overview.
Top CRM Stories of 2010
December 28, 2010Salesforce Chatter, Microsoft Dynamics CRM 2011 and data privacy issues were among the year's biggest stories.
MeLLmo Raises $10M For Mobile Business Analytics Product
December 28, 2010The company has not identified which private investors have backed the Roambi product.
Cloud CRM: Platform or Product?
December 28, 2010Large enterprises typically need a complete CRM application with toolkit and platform but not everyone has large enterprise needs.
SugarCRM Worth Around $350M
December 28, 2010Research firm pegs open source CRM provider worth $350 to $360 million.
Microsoft Releases 'Dryad' Number Cruncher
December 28, 2010Microsoft has released a competing product to Google's MapReduce distributed number crunching platform.
BI 'Insurgence' the Big Story of 2010
December 28, 2010As the year draws to a close, it's time for all of those "looking back at the trends of the prior year" stories.
Enterprise Resource Planning (ERP) Predictions for 2011
December 27, 2010The pace of change with Enterprise Resource Planning (ERP) has accelerated and there are signs this will continue in 2011.
BonitaSoft Announces Open Source BPM Software Customers
December 27, 2010To keep up with the growing interest in open source BPM the company recently expanded beyond its base in Europe.
Business Process Management (BPM) in the Cloud
December 27, 2010BPM in the cloud lets customers have the option of experimenting on someone else’s IT infrastructure.
Top 3 Trends in CRM
December 27, 2010Mobility, social media and analytics tops the technologies that change current customer relationship management (CRM) practices.
What is Future of HP's Neoview?
December 23, 2010Earlier this month, longtime HP observer Mark Smith, CEO and EVP of Ventana Research, wrote that HP may be planning to …