News: December 2010
Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for December 2010
SAP Business Intelligence: A Focus on Spreadsheets and Salesforce.com
SAP looks to appeal to small businesses and departmental managers.
CRM Strategies for Mobile Segments
Defining the needs of different mobile customer segments.
Top Supply Chain Management Trends of 2010
Year-end roundups are all the rage this week.
Greenberg's CRM 2011 Watch List
Paul Greenberg offers up the details on the big 4 players to watch.
Top Business Intelligence and Analytics Stories of 2010
Business intelligence and analytics have remained hot even as the rest of the economy has cooled, as corporate data mining remains a …
Social CRM Tips For The New Year
9 Easy Tips to improve your social CRM strategy for 2011.
Gifts To Give Your CRM Users
5 things you can give users to help them deliver better results with CRM.
Employees Tap Into Business Intelligence Mobile Apps
Mobile business intelligence is one tech trend that is catching on.
CRM Invaluable Contact Center Tool
Integrated CRM and Call Center applications facilitate valuable customer overview.
Top CRM Stories of 2010
Salesforce Chatter, Microsoft Dynamics CRM 2011 and data privacy issues were among the year's biggest stories.
MeLLmo Raises $10M For Mobile Business Analytics Product
The company has not identified which private investors have backed the Roambi product.
Cloud CRM: Platform or Product?
Large enterprises typically need a complete CRM application with toolkit and platform but not everyone has large enterprise needs.
SugarCRM Worth Around $350M
Research firm pegs open source CRM provider worth $350 to $360 million.
Microsoft Releases 'Dryad' Number Cruncher
Microsoft has released a competing product to Google's MapReduce distributed number crunching platform.
BI 'Insurgence' the Big Story of 2010
As the year draws to a close, it's time for all of those "looking back at the trends of the prior year" stories.
Enterprise Resource Planning (ERP) Predictions for 2011
The pace of change with Enterprise Resource Planning (ERP) has accelerated and there are signs this will continue in 2011.
BonitaSoft Announces Open Source BPM Software Customers
To keep up with the growing interest in open source BPM the company recently expanded beyond its base in Europe.
Business Process Management (BPM) in the Cloud
BPM in the cloud lets customers have the option of experimenting on someone elses IT infrastructure.
Top 3 Trends in CRM
Mobility, social media and analytics tops the technologies that change current customer relationship management (CRM) practices.
What is Future of HP's Neoview?
Earlier this month, longtime HP observer Mark Smith, CEO and EVP of Ventana Research, wrote that HP may be planning to …