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News: October 2011

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for October 2011

IBM Brings Big Data Analytics to the Cloud, iPad

IBM rolls out big data analytics, location mapping for predictive analytics and healthcare analytics software based on Watson technology.

Microsoft Dynamics CRM Q4 2011 Service Update Released

Updated: Is Microsoft feeling the heat of faster, smaller competitors in the customer relationship management (CRM) space or just feeling …

Oracle Buys RightNow for Cloud Customer Service

Oracle takes aim at Salesforce.com with its expanding cloud CRM service.

NetSuite Updates OneWorld Cloud ERP

NetSuite OneWorld 2011 boasts new CRM and analytics features.

Oracle Buys Endeca for Unstructured Business Intelligence

Oracle expands its business intelligence offerings with Endeca's unstructured data management.

SAP, Salesforce Invest in Box Cloud Collaboration Service

Box closes on an $81 million funding round for what the company claims is 'one of the fastest-growing enterprise applications of all time.'

QlikTech Makes Business Intelligence Social, Mobile

QlikView 11's annotation, collaboration and comparative analysis features enhances the business discovery process for business intelligence …

IBM Evolves from On Demand to SmartCloud

New IBM application services for cloud include middleware, DB2, SAP services and CRM.

Cisco Touts Social CRM Call Center Success

Cisco's contact center business has posted strong growth in the year since the company added social CRM to the software.

IBM Adds Analytics to Business Processes

IBM integrates analytics and business processes to create agile enterprises.

Oracle Launches Cloud Platform for CRM, HR

Larry Ellison blasts Salesforce.com as a 'roach motel' cloud as new database, Java and Fusion Apps cloud debuts.

Oracle Adds Call Center, Marketing to CRM as Salesforce Rivalry Heats Up

Oracle's latest cloud CRM release comes amid controversy with rival Salesforce.com.

Oracle Speeds Up Business Intelligence, CRM and ERP

The big theme at this at this week's OpenWorld was speeding up Oracle applications with 'big data' analytics.

Oracle Exalytics Aims for Business Intelligence at the Speed of Thought

Oracle's new in-memory database appliance accelerates data analysis.

MicroStrategy Offers Free SaaS-Based Business Intelligence Service

Launched in public beta, MicroStrategy Cloud Personal lets users tap into analytical insight.