Sign in   |   Register

News: May 2012

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for May 2012

Zurmo Open Source CRM Beta Adds Gamification

May 31, 2012

Level up! Zurmo includes a points system and virtual bling in its CRM application to incentivize sales organizations.

Huddle Snags $24M, Aims at SharePoint

May 25, 2012

UK-based enterprise content management provider Huddle will use a $24 million investment to expand its presence in the U.S. But ultimately Huddle plans to take on Microsoft SharePoint, says its CEO.

Rootstock Software, FinancialForce.com Partner on Supply Chain Solution

May 24, 2012

Companies employ native application integration to deliver supply chain and accounting solution in a single cloud.

Partnerpedia Intros New App Management Options for BYOD Workplaces

May 24, 2012

Partnerpedia’s solution aims to address the challenges of the BYOD workplace by offering enterprises their choice of a managed app marketplace or a private app store.

Oracle Snaps up Vitrue's Social Marketing Cloud

May 23, 2012

Tweet long and prosper. With its latest acquisition, Oracle bets on cloud-based, Facebook-friendly marketing services as social CRM picks up steam.

SAP Bolsters Cloud Business with $4.3B Ariba Buy

May 23, 2012

SAP buys Ariba to add needed breadth and scale its business cloud services slate.

Salesforce Pumps up Chatter's Enterprise Collaboration Capabilities

May 22, 2012

Salesforce.com wants to help social enterprises get chatty and show-offish by rolling out instant messaging features in June, followed by screensharing capabilities in the third quarter.

Zendesk Partners with Microsoft on Dynamics CRM Integration

May 22, 2012

Companies say two-way integration of CRM and contact center software will help sales and support organizations work together.

LiveOps Adds Facebook Integration to Social Contact Center Software

May 21, 2012

As contact centers become increasingly social, makers of CRM software are offering integration with Facebook, Twitter and other social channels.

Salesforce CEO Bullish about Year Ahead, Scornful of Competition

May 18, 2012

Buoyed by rising revenue, Salesforce CEO Marc Benioff increases guidance for the year and blasts SAP for lack of innovation.

Xactly Releases Sales Performance Apps for iPad

May 18, 2012

Given the rising popularity of mobile CRM applications, Xactly is rolling out versions of its sales compensation and sales performance management apps for tablets and smartphones.

SAP Taps into Visualization Trend with Desktop Business Intelligence Tool

May 17, 2012

Keen to capitalize on the burgeoning data visualization trend, SAP introduced a desktop business intelligence tool called Visual Intelligence at its SAPPHIRE conference.

Opera Solutions Brings Predictive Analytics to SAP HANA

May 15, 2012

Can third parties thrive in the HANA universe? One company is betting that it has not only the technology, but also the brains to back it up.

Customer Service Gets More Social with Zoho Support

May 11, 2012

New Facebook and Twitter integration highlights the increasing impact of social media on customer service software, a key characteristic of social CRM.

Spinnaker Support Now Provides Maintenance for SAP Apps

May 10, 2012

The third-party support company, which has 160 customers for its JD Edwards business, is adding an SAP practice. Analysts say third-party support can help companies save money as they consider whether to upgrade or migrate from current versions of apps.

Hortonworks, Kognitio Partner to Drive Hadoop Adoption

May 9, 2012

Companies tout combination of Hortonworks Data Platform with Kognitio Analytical Platform for its ability to make it easier to analyze Big Data in less time and at less cost than before.

Spotfire 4.5 Leverages Tibco Architecture for Big Data Analysis

May 7, 2012

Tibco's architecture combines an in-memory approach with an in-database type of approach, making it easier for users to dynamically explore large data sets. The latest release of Tibco Spotfire includes a new connector to Hadoop, among other features.

IBM Gathers Tealeaf in Analytics Buying Streak

May 3, 2012

Tealeaf is taken off the market as the industry turns its attention to online consumer behavior and digital marketing analytics.

Jive Updates Platform with Seamless Sharing, Big Data Brawn

May 2, 2012

Jive unleashes improved apps integration, the power of Big Data analytics and a reworked UI for seamless social business collaboration.

Birst Grabs $26M in Financing

May 2, 2012

The business intelligence software provider, which doubled its revenues in the past year, will use the cash to accelerate its growth.