dcsimg
 

Sign in   |   Register

News: January 2014

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for January 2014

Tool Analyzes Customer Comments

January 30, 2014

Mindshare Technologies says new software leverages its text analytics technology to improve customer service by providing key customer …

IBM Kenexa Helps Orgs Tap Top Talent, Grow Social Business via Big Data

January 27, 2014

IBM's Kenexa Talent Suite helps companies find and retain top talent and become more social through big data analytics.

LiveOps Raises $30M, Buys Customer Service Startup

January 27, 2014

On the heels of receiving $30 million in debt funding, cloud contact center software provider LiveOps forms two new subsidiaries and …

ClickTale Heatmaps Feature Boosts Web Analysis Capabilities

January 23, 2014

According to ClickTale, its Side-by-Side Heatmaps make it easier for marketers to identify differences in website behavior and target …

Brainshark Intros Sales and Marketing Solutions, Analytics Dashboard

January 22, 2014

New software makes it easy to buy video presentation tech geared toward specific business functions, including sales and marketing, says …

HANA In-Memory Database Carrying SAP to New Profits

January 21, 2014

NEWS ANALYSIS: SAP has been able to make a fast transition to the cloud because it has never had to market its own proprietary hardware.

SGI Developing In-Memory Database Appliance for SAP's HANA

January 16, 2014

The new SGI appliance will run high-volume databases in DRAM and provide up to 200 times the performance of flash memory.

Swiftpage Adds Social CRM Features to Saleslogix

January 16, 2014

Swiftpage boosts social capabilities of its Saleslogix CRM software with features that help users monitor and interact with customers across …

Talygen CRM Software Gets Bulk Mail Tool

January 16, 2014

Talygen says a new bulk mail tool for its CRM software can help improve lead generation and client retention by freeing sales people to …

Microsoft, IBM Team Up for Retail ERP

January 13, 2014

The tech titans plan to provide IT offerings for retailers that are based on an upcoming version of Microsoft's ERP platform, Dynamics AX …

New Logi Analytics Tool Simplifies Data Discovery

January 7, 2014

Logi Analytics says its Logi Vision recommendation engine helps business users analyze, visualize and socialize insights from data.

Microsoft Acquires Parature for Self-Service CRM

January 7, 2014

Parature's cloud-based customer service software will enable Microsoft Dynamics CRM users to help millions of consumers help themselves.

Verint Expands Customer Service Capabilities with Kana Buy

January 6, 2014

Verint Systems, a provider of customer analytics, is acquiring Kana Software, which makes software that will help organizations turn …

Forrester: US Will Drive IT Spending in 2014

January 2, 2014

The recovery of the U.S. economy is still slow, but is ahead of those from Europe and Japan, according to a Forrester analyst.