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Research: April 2005

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for April 2005

Lillian Vernon Redesign Tailors to User Preferences

It's a challenge that confronts most online merchants sooner or later: the dreaded site redesign. This massive undertaking is usually put …

Your Sales Team Needs Some Good KARM

One vendor says that the sales team's database should contain only information the members of the team don't know already.