Research: May 2005

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for May 2005

Review: Crafty Syntax Live Help

May 25, 2005

Immediate customer interaction is often the key to increased customer satisfaction and sales. Crafty Syntax Live Help (CSLH) is an open source solution that helps customer interaction with Live help functionality that can be pushed to, or pulled by, the consumer.