Research: August 2010
Business Intelligence Vendors Wrestle with Mergers, the Cloud and Open Source
August 31, 2010The business intelligence market has changed dramatically in recent years, with mergers, the cloud, open source alternatives and new startups pressuring top vendors like IBM and Oracle.
Open Source R Language Could Revolutionize Business Intelligence
August 30, 2010The open source R programming language promises big advances in analytics and business intelligence, and IBM and SAS are among the companies getting on board.
Vendors Reveal 10 of Their Top CRM Tips
August 25, 2010Salesforce.com, NetSuite and SugarCRM offer advice for choosing a customer relationship management (CRM) system - and getting employees to actually use it.
Will FTC Online Tracking Restrictions Hurt CRM?
August 18, 2010The FTC wants Internet users to be able to opt out of online behavior tracking. What could that mean for customer relationship management (CRM) and data mining programs?
Business Intelligence Software: What Are Your Options?
August 12, 2010Companies see their data as a potential goldmine — and business intelligence as the tool that will help them extract that gold. A look at some key players in the BI software market.
Open Source Business Intelligence Software Ranked by Analysts
August 11, 2010Actuate's commercial distribution of BIRT led the pack, but some community versions also ranked high in a market that Forrester Research says will grow fast.
Mobile BI Review: MicroStrategy Puts Business Intelligence on Your iPhone
August 9, 2010MicroStrategy Mobile offers native support for the Apple iPhone and iPad. It also packs a lot of business intelligence data in a small screen.
Microsoft-Salesforce Deal About Protecting IP, Not Quashing CRM Rival: Experts
August 6, 2010The software giant may have come out on top when it agreed to settle with Salesforce this week, but analysts say any victory is more about protecting the company's patents than dominating a competitor.
CRM and Business Intelligence Get Smarter with Analytics
August 5, 2010Business analytics is moving business intelligence and CRM from analyzing the past to predicting and influencing the future.
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