Research: October 2010

Oracle Marries Business Intelligence with CRM, ERP in New Fusion Apps

October 29, 2010

Oracle will combine BI with CRM and ERP in its biggest-ever software release.

The 10 Most Important CRM Reports

October 27, 2010

CRM expert David Taber reveals which CRM reports provide the most value to businesses and why.

CRM Review: VegaPort Free CRM and Email Marketing Software

October 14, 2010

VegaPort is free CRM software that gives a small business access to customer data, email marketing and a detailed overview of what's going on in your business from a single Web-based dashboard.

Business Intelligence Buyer's Guide for Enterprises

October 11, 2010

The enterprise BI market may be dominated by the likes of SAP, Oracle and IBM, but smaller names like Information Builders also have much to offer.

The Top Ten Trends in Business Intelligence

October 8, 2010

Mobile devices, the cloud and pesky startups are just a few of the trends altering the business intelligence landscape.

Open Source CRM Opportunity May Be in the Cloud

October 7, 2010

Enterprises may be slow to adopt open source CRM, but the real market for the software may be in SaaS and cloud computing deployments.

CRM Buyer's Guide: Which Enterprise CRM Tool Is Right for You?

October 6, 2010

From Oracle and Salesforce.com to Sword Ciboodle, we've got the customer relationship management (CRM) market covered.

Six Ways That Salesforce.com Uses Chatter

October 1, 2010

Salesforce's Chatter enterprise social networking tool is used by 20,000 companies, but none may be putting it to greater use than the company that developed it.