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Research: June 2011

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for June 2011

Business Intelligence and Mobile Devices Will Change Supply Chain Management

June 29, 2011

Supply chain management software and systems could benefit greatly from mobile business intelligence.

Colleges Aren't Training Enough Students for Business Intelligence Jobs

June 27, 2011

As big data skyrockets, universities struggle to prepare students in business intelligence.

IBM Expands Social Networking and Big Data Analytics Portfolio

June 23, 2011

IBM expands its social networking platform and also announces a new Netezza appliance for big data analytics.

Business Process Management (BPM) Offers Growth When the Economy Slows

June 20, 2011

In a slow-growth economy, BPM software helps companies make the most of what they have.

A Dozen Ways to Improve Your Social CRM

June 9, 2011

Social CRM experts reveal their tips for how businesses can best use social media to improve customer relationships.

Midmarket ERP Buyer's Guide

June 8, 2011

SAP, Oracle and Microsoft still rule, but a number of smaller ERP vendors bear watching.

Social Media Can Reshape Customer Engagement Strategies: SAS

June 3, 2011

Organizations need to ensure that social interactions are handled correctly to improve customer experience and relevance.

BPM Market Accelerates, IBM Leads

June 2, 2011

IBM leads the worldwide business process management (BPM) and middleware market in its recovery from the 2009 slump, according to IDC.