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Research: June 2011

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for June 2011

Business Intelligence and Mobile Devices Will Change Supply Chain Management

Supply chain management software and systems could benefit greatly from mobile business intelligence.

Colleges Aren't Training Enough Students for Business Intelligence Jobs

As big data skyrockets, universities struggle to prepare students in business intelligence.

IBM Expands Social Networking and Big Data Analytics Portfolio

IBM expands its social networking platform and also announces a new Netezza appliance for big data analytics.

Business Process Management (BPM) Offers Growth When the Economy Slows

In a slow-growth economy, BPM software helps companies make the most of what they have.

A Dozen Ways to Improve Your Social CRM

Social CRM experts reveal their tips for how businesses can best use social media to improve customer relationships.

Midmarket ERP Buyer's Guide

SAP, Oracle and Microsoft still rule, but a number of smaller ERP vendors bear watching.

Social Media Can Reshape Customer Engagement Strategies: SAS

Organizations need to ensure that social interactions are handled correctly to improve customer experience and relevance.

BPM Market Accelerates, IBM Leads

IBM leads the worldwide business process management (BPM) and middleware market in its recovery from the 2009 slump, according to IDC.