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Research: July 2011

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for July 2011

What's New In Microsoft Dynamics AX 2012 ERP?

July 28, 2011

Microsoft will soon release a new version of its flagship ERP software. What can users look forward to?

A Dozen Simple Ways to Improve Customer Relations

July 27, 2011

Business owners, customer service experts and marketers share their tips on how to gain customer loyalty.

Is it Time to Add Google+ to Social CRM Tools?

July 22, 2011

The meteoric rise of Google+ means it's only a matter of time until social CRM and social media monitoring tools begin tracking the service.

Small Business CRM Buying Guide

July 20, 2011

Sage, Zoho and NetSuite are just three of the vendors covered in our SMB CRM guide.

Midmarket CRM Buying Guide

July 14, 2011

CDC Software, SalesLogix and SugarCRM are among the vendors covered in our midmarket CRM buying guide.

ResCare Improves Corporate Performance with Oracle Business Intelligence

July 8, 2011

Who says most business intelligence projects fail? ResCare got results in just a few months with help from Oracle and Optimum Solutions.

ERP Buyer's Guide for Small Businesses

July 7, 2011

Our small business ERP buying guide includes names like NetSuite, Exact Max, Epicor and Syspro.

Seven Ways to Reward Your Customers and Improve Your CRM

July 1, 2011

Business owners and CRM experts reveal how rewarding customers can be a very rewarding experience.