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Research: August 2011

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for August 2011

A Dozen Ways to Get the Most out of Your BPM System

Business process management (BPM) experts reveal their tips for improving business processes and increasing productivity.

Business Intelligence, Data Warehousing and Data Virtualization

'Move or stay' is the big decision facing business intelligence implementations – should data be local or centralized? Some new …

Review: Panorama Necto Socially-Enabled Business Intelligence

Necto combines the consumer model of social media with enterprise business intelligence in the new version of the Necto BI suite.

Microsoft, Oracle, Salesforce.com Dominate Sales Force Automation: Gartner

Microsoft Dynamics CRM Online and Zoho make the Gartner Magic Quadrant for sales force automation for the first time.

Open Source Business Intelligence Heats Up

Open source business intelligence is growing faster than the rest of the BI market, according to a recent study.

Business Intelligence Challenged by Social, Mobile Data

IT buyers need to look at the "other" category to determine which business intelligence vendors are flexible enough to keep up with …

Business Intelligence Buying Guide for Small Businesses

The business intelligence vendors covered in our SMB buying guide may not be well known, but they're worth checking out.

Midmarket Business Intelligence Buying Guide

Open source and easy-to-use business intelligence tools dominate the midmarket.

Few Companies Have Social CRM Strategy: Gartner

Social CRM efforts at companies tend to be fragmented, according to Gartner, which lists the top vendors in its Social CRM Magic Quadrant.

Hadoop, Big Data and Small Businesses

Distributed infrastructures for enterprise search and indexing are becoming the norm, but what can small businesses do?