Research: September 2011
Social CRM, Office 365 Coming to Microsoft Dynamics CRM
September 29, 2011Microsoft plans two updates to its online and on-premises CRM software over the next six months. What can users expect?
ERP Still Haunted by Implementation Challenges
September 27, 2011Vendors have made strides making ERP easier to use, but tighter IT budgets mean that users have little patience for implementation problems.
Salesforce.com Winning Enterprise Software Deals: Analysts
September 23, 2011Salesforce's vision of the 'social enterprise' may be catching on, according to analysts.
A Dozen Ways to Get the Most out of Your ERP System
September 22, 2011Experts share their tips on leveraging enterprise resource planning (ERP) software to get a better return on investment (ROI).
OpenERP Review: The Online CRM Module
September 15, 2011A look at the hosted online version of OpenERP's CRM software.
What is OpenERP? Open Source ERP Software Explained
September 15, 2011We look at the OpenERP open source license, implementation choices and the different business applications offered in the suite.
Six Helpful Customer Support Software Solutions
September 14, 2011Here are a half-dozen help desk and customer support software solutions that can help your business better manage customer queries and support tickets.
Oracle CRM Buying Guide
September 12, 2011Oracle offers four customer relationship management (CRM) products within its enterprise applications portfolio – which one is right for you?
Rethinking Mobile Business Intelligence
September 7, 2011Mobile BI must take into account multiple devices, data needs and work environments in order to be successful.
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