Research: November 2011

Business Intelligence is Going Mobile

November 28, 2011

In a new report, Howard Dresner says the future is mobile business intelligence, collaboration and the cloud.

Ten Reasons to Combine CRM and BPM

November 22, 2011

Business leaders and customer service experts discuss the benefits of combining customer relationship management (CRM) with business process management (BPM).

Big Data Attracts Big Money

November 17, 2011

More than $350 million has been invested in Hadoop and NoSQL technology to date. A top VC tells us why.

Oracle CRM and Business Intelligence in Two Real-World Environments

November 11, 2011

Two case studies from Oracle OpenWorld: Using CRM and business intelligence for success.

Mobile Business Intelligence: Slow Start, Bright Future

November 8, 2011

A new survey says mobile business intelligence use could soar in the next year. Will it?

Data Virtualization and Big Data Business Intelligence

November 7, 2011

Data virtualization could be the glue that ties together data warehouses and social media data.

The Cloud CRM Market: Microsoft, Salesforce, SAP, Oracle and More

November 2, 2011

The cloud CRM market is a crowded one, so we offer an overview of the biggest names in our cloud CRM buying guide.