Research: February 2012

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for February 2012

Big Data Not the Answer to Business Agility

February 28, 2012

IT organizations must challenge vendors on their claims that their Big Data and business intelligence solutions "automagically" create …

Big Data Buyer's Guide, Part Two: IBM, SAS, Pentaho and More

February 27, 2012

Oracle and SAP have commanded much of the buzz around Big Data with their respective Exalytics and HANA products. But plenty of other …

Companies Still Challenged by ERP Implementations

February 22, 2012

The bad news: According to a Panorama Consulting study based on ERP implementations completed in 2011, 54 percent of companies said their …

Eight Business-changing Ways to Use Big Data

February 21, 2012

Enterprises are finding business-changing ways to put the power of Hadoop, an open source Apache project for storing and processing large …

Getting Started with Workforce Analytics

February 17, 2012

Carl C. Hoffmann, one of three authors of “Calculating Success: How the New Workplace Analytics Will Revitalize Your …

SAP, Oracle Face Off in Human Capital Management Showdown

February 15, 2012

Both SAP and Oracle recently acquired providers of software-as-a-service human capital management solutions, setting the stage for a big …

Review: QlikView 11 Connects Comparative Analysis With Social Business Intelligence

February 14, 2012

User-driven business intelligence goes social in QlikView 11.

Fine Tuning Your Workforce with Analytics

February 13, 2012

As part of the red-hot human capital management market, workforce analytics is gaining attention from executives looking to derive …

In-Memory Analytics Buyer's Guide: Oracle Big Data/Exalytics Appliances vs. SAP HANA

February 8, 2012

Big Data has become a super-heated area of the business intelligence landscape, with companies hoping to extract actionable insights from …

Five Mobile Business Intelligence Blunders You Won't Want to Make

February 7, 2012

Organizations need to be aware of some common pitfalls that can really wreck a mobile business intelligence initiative.

Social Adds New Twist to Customer Service, Support

February 6, 2012

Consumers increasingly expect companies to provide a consistent user experience across emerging channels like social as well as traditional …