Research: July 2012

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for July 2012

7 Tools for Agile Business Intelligence

July 30, 2012

Wayne Kernochan, president of Infostructure Associates, recommends seven different types of tools that can go a long way toward enabling …

Cloud Business Intelligence Moving up on Enterprise Agendas

July 26, 2012

Enterprise technologies, like Hollywood stars, are hotter in pairs. Just as Angelina Jolie boosts Brad Pitt's "wow" factor, the cloud …

Meeting the Mobile App Management Challenge

July 24, 2012

Companies can employ enterprise app stores to offer employees a user-friendly way of accessing applications. More important, they also …

Flexibility Key to Finding CRM Sweet Spot

July 23, 2012

Need CRM guidance? Get expert advice on navigating the CRM software landscape and learn from a look at how one law firm found its sweet spot …

Momentum Growing for Mobile Apps: Survey

July 18, 2012

An MGI Research survey found a surprising number of mobile app projects get their funding directly from the executive suite.

EMC Morphs from Storage into Big Data Analytics

July 17, 2012

EMC's high-profile partnership with SAS and acquisition of Pivotal Labs are part of the storage vendor's plan to become a force in Big Data …

Taking Enterprise Apps Mobile

July 16, 2012

Enterprises are under pressure to produce mobile applications for employees that are as elegant and easy to use as consumer mobile apps. …

Big Data Spurs Interest in Business Analytics, Drives Market Growth

July 12, 2012

Global business analytics revenues grew 14.1 percent in 2011, thanks in part to Big Data hype, according to IDC.

Using Net Promoter Score to Improve Customer Experience

July 12, 2012

Though Net Promoter Score (NPS) can help companies determine how customers feel about them, Temkin Group Managing Partner Bruce Temkin says …

Oracle: Smart Grids the Next Big Data Opportunity

July 11, 2012

The analytics industry braces for a deluge of Big Data as electrical utilities roll out smart grids.

Software One of Brighter Spots in Gartner's IT Spending Forecast

July 9, 2012

Gartner sees "continued caution" in global IT spending for the second half of 2012. The amount spent for enterprise software will reach $281 …

Business Becoming Central to Business Intelligence

July 6, 2012

The latest business intelligence study from Dresner Advisory Services found that 54 percent of business intelligence deployments fall under …

Making SaaS Apps Even Better Via CSM

July 6, 2012

The pay-as-you-go delivery model of software-as-a-service puts more of a burden of success on SaaS providers. Luckily, customer satisfaction …

Oracle Hyperion Determining When to Upgrade

July 3, 2012

Juan Porter, president of TopDown Consulting, offers some good tips for companies considering if and when to upgrade their Oracle Hyperion …

Company Size Matters in Mobile App Strategies

July 2, 2012

Not surprisingly, larger companies place a higher priority on control over mobile app licenses than their smaller counterparts.