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Research

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications.

Leverage Metadata for Document Management

August 29, 2014

Managing data assets based on their metadata attributes simplifies saving, organizing, securing, searching, processing and archiving …

Is SAP's HANA Gaining Traction with Platform Approach?

August 28, 2014

Unlike its competitors, SAP has a platform vision for HANA, its in-memory database management system. But do its customers share the vision?

8 Suggestions for Mobile CRM Success

August 25, 2014

Mobile CRM is a key tool for sales reps and other customer-facing employees, so it's important to get it right. These tips from experts will …

Put Data Quality in Motion with Passive Data Governance

August 21, 2014

A passive data governance strategy is a great way to ensure data quality and relevance. Michael Collins from BackOffice Associates explains …

Business Intelligence 102: It's Come a Long Way, Baby

August 20, 2014

Business intelligence has come a long way, baby. Among other advancements, BI can be used to create dashboards with information about …

Chief Data Officers Put 'Strategy' in Data Strategy

August 19, 2014

The chief data officer (CDO) is one of the hottest C-level roles out there, thanks to the growing awareness that data is an asset that can …

3 Ways IT Teams Can Help Businesses Using Automation

August 18, 2014

Automating 'request-and-fulfill' services is one of three key areas in which IT teams can streamline business processes by extending service …

Review: Xamarin.Forms for Mobile App Development

August 14, 2014

Xamarin.Forms can help organizations deal with cross-platform mobile application development issues and scarce development resources, opines …

Enterprise Social Software: How to Keep Employees Using It

August 12, 2014

For enterprise social initiatives to be successful, organizations must ensure employees keep using software after the initial adoption phase.

Our Relationship with Mobile Apps: It’s Complicated

August 11, 2014

When it comes to engaging mobile users, apps are not the only option.

5 Ways to Get People to Use Enterprise Social Software

August 8, 2014

Companies are spending more on enterprise social software, but that doesn't mean employees will use it. What can companies do to boost …

8 Keys to Enterprise App Store Success

August 6, 2014

Want to launch an enterprise app store, but not sure where to begin? Experts offer advice that will help.

Startup Spotlight: Clari's Sales Productivity Software

August 5, 2014

Clari founder and CEO Andy Byrne, no 20-something entrepreneur, says his experience has helped him make the company’s sales …

Mobile App vs. Paper: No Contest

August 4, 2014

Many enterprises still use pen and paper for mobile processes, because paper is so cheap. But not using mobile applications can cost more …