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Research: October 2016

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for October 2016

8 Open Source BPM Software Options

Startup Spotlight: Nylas' Platform for Email Apps

Nylas offers developers a way to extend the capabilities of email and collaboration without using the IMAP protocol.

5 Ways to Use Virtual Reality in the Enterprise

Employee training, recruitment and onboarding are among the ways enterprises are using virtual reality.

Google Puts AI at Center of Rebranded G Suite Productivity Apps

Artificial intelligence is central to Google's cloud productivity apps, recently rebranded as G Suite. Likewise, Microsoft is infusing …

Analytics for ITSM: 5 Ways to Improve IT Service Delivery

Analytics can help IT organizations improve and enhance their IT service management (ITSM) processes and put a smile on end users' faces.

Is Data Governance the CDO's Responsibility?

Chief data officers and other experts offered differing viewpoints on the CDO's relationship to data governance at a recent CDO event.

Is a Container Database Right for Your Organization?

Container database benefits include improved performance, lower infrastructure costs and reduced VM sprawl.

5 Tips for Getting Started with Advanced Analytics

Few companies are using advanced analytics, despite experts' bullish outlook on its potential as a business game changer. How can you get …

DevOps Gives CRM a Boost for Service Organization

DevOps helped the 82nd Airborne Division Association get its CRM initiative off the ground.