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Retail: January 2001

Applications of CRM, sales, marketing, business intelligence, customer service, social media and networking, supply chain, and e-commerce software and solutions in the retail industry. - Archive for January 2001

U.S. Online Holiday Shoppers Spent $6.2 Billion in 2000

January 16, 2001

Gartner Group's survey also says that $2.6 billion in sales were lost from consumers who bought holiday gifts online in 1999 but failed to come back to the Web.

Feeling E-Bandoned?

January 16, 2001

Have you been wandering the aisles of your e-store only to find wayward carts, spilling over with unpurchased goods?