Retail: February 2001
Applications of CRM, sales, marketing, business intelligence, customer service, social media and networking, supply chain, and e-commerce software and solutions in the retail industry. - Archive for February 2001
TeaLeaf Launches TeaCommerce 2.0
February 27, 2001The company says the product will accelerate insight into online customer experience.
9 Navigational Steps
February 20, 2001If customers can't easily locate items and proceed through check out quickly, your profits and traffic could get lost too.
eBay, Amazon.com Earn 'Best Customer Satisfaction' Award
February 14, 2001Satmetrix Systems says the survey proves that some Internet firms have achieved the same high customer satisfaction levels as brick and mortar companies.
Personalization Summit Coming To New York
February 12, 2001Personalization, CRM, and Infrastructure experts converge to evaluate the best solutions for companies competing in today's economy.
Confidence Is Very Profitable, Don't You Think?
February 8, 2001A recent report says the success of Web commerce sites is directly linked to the confidence customers feel about their privacy and security.
Sign in | Register