Retail: July 2002

Applications of CRM, sales, marketing, business intelligence, customer service, social media and networking, supply chain, and e-commerce software and solutions in the retail industry. - Archive for July 2002

You Say Tomato, I Say T-Shirt

July 31, 2002

Your customers aren't going to learn your company's language. It's up to you to learn theirs -- and to make your search function usercentric.

Dot-Com Sales Lower This Year

July 24, 2002

In its half-year look at sales of Internet-related companies, Webmergers finds e-commerce plays popping up as 'islands of vitality' in an otherwise battered sector.

E-Shopping Around the World

July 23, 2002

The news is optimistic but the e-commerce industry needs to address security concerns, an annual global report finds.