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Retail: December 2006

Applications of CRM, sales, marketing, business intelligence, customer service, social media and networking, supply chain, and e-commerce software and solutions in the retail industry. - Archive for December 2006

The Day After: Many Happy Returns

December 26, 2006

Use the last days of the year to clear out slow-moving merchandise and capitalize on customer relations by making gift-swappers happy.

Tools for E-Commerce Success

December 19, 2006

A construction-equipment supplier gives up its hardware and moves to a Web-based application suite that ties the business together.