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Reviews: September 2011

Expert product reviews on CRM, Business Intelligence, ERP, and other enterprise applications. - Archive for September 2011

Social CRM, Office 365 Coming to Microsoft Dynamics CRM

Microsoft plans two updates to its online and on-premises CRM software over the next six months. What can users expect?

OpenERP Review: The Online CRM Module

A look at the hosted online version of OpenERP's CRM software.

What is Odoo Open Source ERP?

We look at Odoo’s open source software offerings, which go beyond ERP to include features such as CRM, e-commerce and BI.

Six Helpful Customer Support Software Solutions

Here are a half-dozen help desk and customer support software solutions that can help your business better manage customer queries and …

Oracle CRM Buying Guide

Oracle offers four customer relationship management (CRM) products within its enterprise applications portfolio – which one is right …