Top White Papers and Webcasts

  • Available On-Demand   Some businesses continue to believe that business continuity planning (BCP) is synonymous with disaster recovery planning and is therefore IT's responsibility. This is still not the case, especially in today's hybrid IT environments, which introduces increased risks to the viability of a business.   Join Lou Saviano, VP of Global IT Services at Skillsoft, for this 11-minute presentation on business continuity planning. Among the topics Lou will …

  • To succeed in the era of digital transformation, organizations must be able to implement, operate, and manage technologies and solutions quickly and efficiently, with no tolerance for disruptions and downtime. Meeting these requirements depends on the ability of operations management (ITOM) and service management (ITSM) to collaborate seamlessly to resolve and prevent issues -- but in reality, staffing challenges, decentralized infrastructure, siloed processes, and the speed and complexity of data leave …