Top White Papers and Webcasts

  • Financial Services Institutions have especially complex environments, but must be able to serve their customers with simpler processes and personalized experiences. However, point solutions and legacy systems have created disjointed experiences and workflows for customers and agents alike, leading to poor customer experience (CX). In this live event, join Appian thought leaders Michael Heffner and Todd Marthaler for an in-person discussion, to learn why some financial institutions struggle to create …