Top White Papers and Webcasts

  • To meet the demands of an increasingly globalized world, companies of all sizes are finding that they need global customer support. The "follow-the-sun" model that provides 24/7/365 support was once only feasible for large companies with offices in different time zones. However, today, even small and mid-sized companies can provide outstanding, round-the-clock support. The key to success is in understanding the variety of ways to provide global customer support. Download this eBook from Zendesk for insights …