Top White Papers and Webcasts

  • Every company claims it places a premium on customer service. Unfortunately, the facts often speak otherwise. Download this IT Focus eBook to better understand how your organization can improve its customer contact strategy in today's omnichannel, hyper-competitive business environment and create loyal customers that add to your bottom line.

  • The traditional role of IT is expanding beyond simply managing employees. The clear distinction between corporate apps and personal apps is fading away. This report provides an in-depth look into how organizations and people work today—exploring employees, partners, contractors and customers, and the apps and services they use to be productive. To create this report, Okta anonymized customer data from our network of thousands of companies, applications, and custom integrations, and millions of daily …