Top White Papers and Webcasts

  • Why it can be more important to identify the good customers than the fraudulent ones   Look beyond device-based authentication, beyond static identity data, beyond usernames and passwords. It’s time to modernize the concept of identity for the digital world and capture the digital identity users create as they transact online. Businesses that gain a holistic view of an identity – based on online and offline attributes – can seamlessly authenticate good customers and spot the …

  • Life Sciences organizations have complex environments filled with stringent and continually changing regulations, but need to serve customers with simpler processes and personalized experiences. Unfortunately, point solutions and legacy systems have created disjointed customer experiences, leading to poor customer experience (CX). In this live event, join Appian Life Sciences expert Evi Cohen and CX thought leader Todd Marthaler to learn why some life sciences organizations struggle to create personalized …