Top White Papers and Webcasts

  • In a world of competing demands and priorities, it’s not always easy to cut through the clutter of good options to efficiently invest limited resources. This issue is particularly challenging when it comes to technologies that promise transformation or improvement of processes that are already underway, even if they are under-powered. Read this EMA white paper to learn how EMA’s Threshold of Investment (TOI)™, a combination of quantifiable metrics/projections and qualitative gains that …

  • For managed service providers (MSPs) looking to put break/fix services in the rear-view mirror, new applications and cloud-based storage options have unlocked opportunities for agility and growth — and new challenges.   The natural answer to these new technologies is to develop customized technology stacks. And, while it may seem like a great way to deliver a unique customer experience, it eventually comes at the cost of growing your business and delivering the high standards expected of …