Top White Papers and Webcasts

  • Big Data projects often entail moving data between multiple cloud and legacy on-premise environments. Processing and analysis turn the disparate data into business insights delivered through dashboards, reports, and data warehouses — often using cloud-based apps. The workflows that take data from ingestion to delivery are highly complex and have numerous dependencies along the way. Speed, reliability, and scalability are crucial. Read this technology spotlight to discover a reliable, fail-safe way to …

  • On-Demand Webinar   For years, contact centers have strived for a complete customer view, but siloed data and the accumulation of point solutions has continued to deliver less than stellar experiences for customers and agents alike. In this webcast, hear from Appian Contact Center expert, Todd Marthaler and eWEEK Market Expert, Michael Kreiger on best practices to ensure customer service agents are armed with the exact data they need to deliver the very best customer experiences. You’ll …