Top White Papers and Webcasts

  • IT planners have far more options as to where to run their workloads than ever before. On-premises data centers, co-location facilities and managed services providers are now joined by hybrid multi-clouds – a combination of Software-, Infrastructure- and Platform-as-a-Service (SaaS, IaaS, and PaaS) execution venues. All have unique operational, performance and economic characteristics that need to be considered when deploying workloads. Submit the form to watch this webinar replay featuring 451 …

  • Live Event Date: May 31, 2018 @ 1:00 p.m. ET / 10:00 a.m. PT Evolving customer expectations and technologies are disrupting how traditional contact centers operate. Omnichannel communication, intelligent automation, artificial intelligence (AI) and case management are merging to forever change how organizations service their customers. Are you ready?   Attend this webinar to hear featured speaker Craig Le Clair of Forrester Research provide insights on how the confluence of these technologies are …