Social Media: January 2010
Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for January 2010
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Basic Social CRM Advice: Don't Sue
Suing a customer who's active in social media is unlikely to be a constructive move.
Newsgator Buys Tomoye
The acquisition makes Newsgator one of the largest enterprise collaboration companies in the Enterprise 2.0 space.
Lotus Connections to Add Social Analytics
The solution will gain the ability to recommend people and content automatically.