Social Media: January 2010
Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for January 2010
Basic Social CRM Advice: Don't Sue
January 27, 2010Suing a customer who's active in social media is unlikely to be a constructive move.
Newsgator Buys Tomoye
January 22, 2010The acquisition makes Newsgator one of the largest enterprise collaboration companies in the Enterprise 2.0 space.
Lotus Connections to Add Social Analytics
January 22, 2010The solution will gain the ability to recommend people and content automatically.