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Social Media: March 2010

Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for March 2010

SAP Rolls Out Online Collaboration Apps

StreamWork is designed to help businesses share, access and manage their content online from the cloud.

The Facebook Fan Page as Web-Based CRM Channel

Companies are finding creative ways to use Facebook fan pages for customer relationship management.

Jive Ideation Builds on Employee and Customer Relationships

The new solution helps businesses capture, organize and priorities ideas generated by employees, customers and partners.

Radian6 Connects Social Media to the Customer Relationship

The company's new Engagement Console helps users listen to, engage with and respond to customers in real time.

Dealer Impact Systems Intros Facebook Customer Relationship App

The application allows dealers to display current inventory on their Fcebook fan pages.

Virtusa Intros Enterprise 2.0 Services Suite

The new offering is designed to help businesses implement Web 2.0 initiatives.

Get Satisfaction Joins Facebook

The company has launched the Social Engagement Hub for Facebook Pages.

SocialText Updates to Version 4.0

The new version adds several additional features.

Understanding Social CRM

Social CRM helps businesses transform the nature of their customer relationships.

Get Satisfaction Targets SMBs

The company has released four new packages of community-building tools.