Social Media: March 2010
Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for March 2010
SAP Rolls Out Online Collaboration Apps
March 31, 2010StreamWork is designed to help businesses share, access and manage their content online from the cloud.
The Facebook Fan Page as Web-Based CRM Channel
March 26, 2010Companies are finding creative ways to use Facebook fan pages for customer relationship management.
Jive Ideation Builds on Employee and Customer Relationships
March 23, 2010The new solution helps businesses capture, organize and priorities ideas generated by employees, customers and partners.
Radian6 Connects Social Media to the Customer Relationship
March 19, 2010The company's new Engagement Console helps users listen to, engage with and respond to customers in real time.
Dealer Impact Systems Intros Facebook Customer Relationship App
March 16, 2010The application allows dealers to display current inventory on their Fcebook fan pages.
Virtusa Intros Enterprise 2.0 Services Suite
March 11, 2010The new offering is designed to help businesses implement Web 2.0 initiatives.
Get Satisfaction Joins Facebook
March 11, 2010The company has launched the Social Engagement Hub for Facebook Pages.
SocialText Updates to Version 4.0
March 8, 2010The new version adds several additional features.
Understanding Social CRM
March 4, 2010Social CRM helps businesses transform the nature of their customer relationships.
Get Satisfaction Targets SMBs
March 4, 2010The company has released four new packages of community-building tools.