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Social Media: April 2010

Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for April 2010

Attensity Acquires Social Media Monitoring Company

Attensity plans to provide deeper analytics through the Biz360 platform.

Inmagic Enhances Social Knowledge Networks

Inmagic social knowledge networks merge content, search, and community to address specific business processes.

Adapx Offers Capturx Cloud Service for SharePoint

Adapx Capturx for SharePoint can speed up enterprise workflows and meet compliance requirements for automating data collection on paper …

CRM Giant Salesforce Snaps Up Business Contact Player

The on-demand CRM software leader continues to bolster its data services portfolio, adding a company that provides business contact …

IBM Integrates LotusLive with Core Business Services

IBM is integrating LotusLive with a number of business applications, including Salesforce.com and UPS shipping.

BatchBlue Redesigns its Social CRM Software

The new Social CRM software, BatchBook, now offers new features and Sociotoco integration.

ACS Launches New Social CRM Services

The company has launched 'Community as a Strategy', a suite of social CRM services that can capture customer insights from social media …

Salesforce.com Chatter Organizes Corporate Collaboration

Salesforce.com's Chatter applies social networking metaphors to the problem of collaboration.

SAS Intros Data Analytics for Social Media

The new service helps companies act on intelligence gleaned from online conversations on social media sites.

CRM Leader Debuts ChatterExchange for On-Demand Collaboration

On-demand CRM software leader Salesforce.com is expanding its collaboration platform and providing a marketplace for third-party developers …