Social Media: June 2010

Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for June 2010

Rhino Marketing says that consumers still check email first and social media sites or search engines second.

iContact and Flowtow integration lets marketers segment subscribers based on social web use.

CDC Pivotal Social CRM 6.0 offers integration with social media sites to better identify leads and gather sales intelligence.

New findings suggest financial services companies are in violation of FINRA's guidelines on social media without knowing it.

Salesforce.com has launched its application, claiming it heralds the launch of Cloud 2.0.

Oracle's Agile Customer Needs Management platform allows customers to capture product ideas and customer feedback.

If you've used Facebook updates, Chatter will look very familiar. How much can it help your business?

NovaView 6.2 is a suite of web-enabled BI applications offering tight integration with Office 2010 and SharePoint 2010.

Social networking integrated within business intelligence (BI) frameworks increase the push towards a more interactive approach to BI.

These eight tips can help reshape your customer experience management practices.

As companies look to engage customers on social media platforms it becomes increasingly important to consider consumer privacy and adopt a …