Social Media: October 2010

Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for October 2010

Visible Technologies Announces Visible Intelligence

October 29, 2010

The platform adds consulting services to effectively leverage online social communities.

A Mobile Workforce and Social Analytics Are Game-Changers

October 29, 2010

'Socialytics' and 'mobilution' show growth in the Asia-Pacific region.

SAS Conversation To Boost Twitter Customer Engagement

October 28, 2010

SAS Conversation Center will enable organizations to track and measure Twitter activity.

Profiling By Name

October 27, 2010

Online tracking company, RapLeaf, has a rich trove of data that includes names.

Industries Well-Suited to Social CRM

October 22, 2010

3 businesses are in a great position to capitalize on Social CRM.

Lithium Announces New Social Customer Suite

October 22, 2010

Lithium claims its integrated suite turns passionate customers into real business success.

Is Zuckerberg The Next Bill Gates?

October 21, 2010

Salesforce.com CEO Marc Benioff discusses the cloud evolution and Mark Zuckerberg.

Social CRM and Enterprise 2.0 Convergence

October 20, 2010

A maturing Enterprise 2.0 market marks a path towards deeper integration of social applications.

Socialcast Puts Social Media in Enterprise Context

October 19, 2010

The new Socialcast Reach integrates social conversations with enterprise applications so users don't have to switch to be social.

BatchBook Releases Social CRM iPhone App

October 19, 2010

The free BatchBook iPhone app is similar to the Web-based version of BatchBook's social CRM software.

Use Social CRM to Support Your Customer Strategy

October 18, 2010

DMC Software says that companies should incorporate Social CRM into their customer strategy.

Is Social CRM Stuck?

October 15, 2010

Sometimes it feels as if we're missing the bigger point of social CRM.

Creating a Social CRM Strategy

October 12, 2010

A social CRM strategy requires you to choose a community, channel, purpose, and business function.

Do Social Networking Systems Belong in the Enterprise?

October 6, 2010

Salesforce.com Chatter can help make social networking more than a time-waster.

Bantam Releases CRM for Twitter Module

October 5, 2010

Twitter integration lets Bantam Live customers find, connect, and track relationships with contacts and customers on Twitter.

Six Ways That Salesforce.com Uses Chatter

October 1, 2010

Salesforce's Chatter enterprise social networking tool is used by 20,000 companies, but none may be putting it to greater use than the …