Social Media: October 2010
Visible Technologies Announces Visible Intelligence
October 29, 2010The platform adds consulting services to effectively leverage online social communities.
A Mobile Workforce and Social Analytics Are Game-Changers
October 29, 2010'Socialytics' and 'mobilution' show growth in the Asia-Pacific region.
SAS Conversation To Boost Twitter Customer Engagement
October 28, 2010SAS Conversation Center will enable organizations to track and measure Twitter activity.
Profiling By Name
October 27, 2010Online tracking company, RapLeaf, has a rich trove of data that includes names.
Industries Well-Suited to Social CRM
October 22, 20103 businesses are in a great position to capitalize on Social CRM.
Lithium Announces New Social Customer Suite
October 22, 2010Lithium claims its integrated suite turns passionate customers into real business success.
Is Zuckerberg The Next Bill Gates?
October 21, 2010Salesforce.com CEO Marc Benioff discusses the cloud evolution and Mark Zuckerberg.
Social CRM and Enterprise 2.0 Convergence
October 20, 2010A maturing Enterprise 2.0 market marks a path towards deeper integration of social applications.
Socialcast Puts Social Media in Enterprise Context
October 19, 2010The new Socialcast Reach integrates social conversations with enterprise applications so users don't have to switch to be social.
BatchBook Releases Social CRM iPhone App
October 19, 2010The free BatchBook iPhone app is similar to the Web-based version of BatchBook's social CRM software.
Use Social CRM to Support Your Customer Strategy
October 18, 2010DMC Software says that companies should incorporate Social CRM into their customer strategy.
Is Social CRM Stuck?
October 15, 2010Sometimes it feels as if we're missing the bigger point of social CRM.
Creating a Social CRM Strategy
October 12, 2010A social CRM strategy requires you to choose a community, channel, purpose, and business function.
Do Social Networking Systems Belong in the Enterprise?
October 6, 2010Salesforce.com Chatter can help make social networking more than a time-waster.
Bantam Releases CRM for Twitter Module
October 5, 2010Twitter integration lets Bantam Live customers find, connect, and track relationships with contacts and customers on Twitter.
Six Ways That Salesforce.com Uses Chatter
October 1, 2010Salesforce's Chatter enterprise social networking tool is used by 20,000 companies, but none may be putting it to greater use than the company that developed it.
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