Social Media: December 2010

Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for December 2010

9 Easy Tips to improve your social CRM strategy for 2011.

Business benefits will come from enterprise software that mimics the functionality of popular online tools.

FuzeDigital might not make the top 5 CRM provider list but they have a pretty good name.

Gartner expects enterprise social media software revenue to top $769 Million in 2011.

SAS CEO Dr Jim Goodnight thinks social networks should be viewed with some skepticism.

Salesforce.com's relationship with Oracle could get a little rockier.

New collaborative decision-making app from SAP takes to the cloud, with Novell's tech under the hood.

Social media makes a marketer's moves much more visible.

Customers can now deploy RSS feeds, project management and survey tools.

Chatter integration lets sales teams quickly track prospect activities.