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Social Media: April 2011

Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for April 2011

Cisco Sees Strong Growth in Social Media Call Center Software

April 25, 2011

Cisco is reporting strong growth in its social media call center solutions just a few months after their launch.

Social CRM Requires More Than a Facebook Like

April 6, 2011

Businesses need to be social.

Shoutlet 4.0 Offers YouTube and Twitter Integration

April 6, 2011

A revamped social media management platform for medium to large-sized businesses.

New Version of SkyMobile Enterprise App Platform Released

April 4, 2011

The company has new versions of the SkyMobile enterprise application platform (MEAP) and the SkyMobile Application Server.

Social CRM Dominates Gartner 360 CRM Conference

April 1, 2011

Social CRM was everywhere at this week's Gartner 360 CRM conference.