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Social Media: March 2012

Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for March 2012

Jive Brings Social, Gamification to Corporate Intranets

March 28, 2012

Game on! Jive brings social hooks to corporate intranets and teams with Bunchball to engage employees with a little productivity-enhancing fun and games.

Adobe: Online Marketers Selling Social Traffic Short

March 23, 2012

Shifting to a first-click attribution measurement model could raise the value of social media outreach efforts by up to 94 percent, according to an Adobe study.

Salesforce.com Sends Rypple Across Social Enterprise

March 15, 2012

Achievement unlocked! Salesforce.com rolls out new socially-driven features powered by its recent human capital management HCM buy.

NetBase Adds New Capabilities to Social Media Monitoring Software

March 12, 2012

NetBase, a social media monitoring specialist that has a sales partnership with SAP AG, is introducing several new solutions for its multi-lingual ESI Platform at this week's SXSW event.

Jive Targets Social CRM Market with Customer Service Solution

March 8, 2012

The social software company says a key differentiator for its solution is the ability to support both external customer communities and internal communities where customer service agents can share expertise and collaborate to resolve customer issues.

Using Social Apps to Solve Business Problems

March 7, 2012

A growing number of IT service management vendors are adding social networking features to their software in an effort to help IT organizations stay connected with business user needs – and thus provide better service.