Social Media: June 2012
Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for June 2012
Spotlight on SharePoint as Microsoft Snaps up Yammer
June 26, 2012Microsoft spends a hefty $1.2 billion to drive collaboration across its cloud services and beef up SharePoint's social standing.
Report: Microsoft to Acquire Yammer for $1B
June 15, 2012Microsoft prepares to spend big for a grab at the social enterprise market.
Channel Overload Poses Customer Service Challenge
June 15, 2012Two recent surveys showcase the challenge of providing a consistent customer service experience across multiple communications channels, …
Social Features Can Revive Intranets
June 12, 2012Many intranets fail with users because they contain outdated information, poor collaboration features and badly organized data. Experts say …