Social Media: June 2012
Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for June 2012
Spotlight on SharePoint as Microsoft Snaps up Yammer
Microsoft spends a hefty $1.2 billion to drive collaboration across its cloud services and beef up SharePoint's social standing.
Report: Microsoft to Acquire Yammer for $1B
Microsoft prepares to spend big for a grab at the social enterprise market.
Channel Overload Poses Customer Service Challenge
Two recent surveys showcase the challenge of providing a consistent customer service experience across multiple communications channels, …
Social Features Can Revive Intranets
Many intranets fail with users because they contain outdated information, poor collaboration features and badly organized data. Experts say …