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Social Media: May 2013

Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for May 2013

Salesforce Guns for Corporate Intranets with Company Communities

With its new social- and mobile-enabled offering, Salesforce hopes businesses will say good-bye to their stale corporate internets.

Jive Delivers Social Inbox with StreamOnce

Jive's social collaboration platform gains a new unified inbox, thanks to a social startup's newly-acquired technology.

Twitter Buys Big Data Analytics Startup Lucky Sort

Another Big Data startup gets swept up by an industry bigwig. This time social media giant Twitter comes calling.

Citrix Adds IM, Video Chat to Podio Collaboration Suite

Podio users will be able to initiate chats and hold video calls with their colleagues, as Citrix expands its collaboration platform.

Salesforce Communities Shakes up Customer Service

Salesforce is signaling the end of old-school customer forums with a social offering that pulls customer interactions directly into Chatter.