IBM Brings Social Networking Analytics to Lotus Connections

Big Blue's Lotus Connections 3.0 release extends to iPad and Android platforms, giving users ability to extract meaningful data from social networking sites and conversations.

New Malware Wants Your Life, Not Your Passwords

Researchers delve into next-generation malware threats that will steal or usurp people's behavioral patterns to cull and resell valuable information without ever being detected.

CEOs Weigh Web 2.0 CRM Benefits, Risks

A new survey reveals that U.S. companies lag behind most of the rest of the world in embracing social media and content-sharing tools — mainly because of security risks.

IBM Beefs Up Compliance Arsenal With OpenPages Buy

Big Blue picks up a security software firm that specializes in managing enterprise compliance and risk management through a single management system.

Salesforce Scampers Past 2Q Estimates

The on-demand CRM software provider easily topped analyst estimates in its second quarter and raised its guidance for the rest of the fiscal year.

SAP (Finally) Releases Business ByDesign 2.5

After months of delays, SAP releases the latest version of its on-demand ERP and CRM applications, with prices for every budget and an emphasis on getting new customers started.

CRM Software Giant Misses on Q2 Estimates, Says SaaS Is Coming

SAP missed analysts' profit targets in its second quarter, mainly as a result of unfavorable currency exchange rates and one-time payouts to former executives.

Oracle Updates Content Management Suite

Oracle's Enterprise Content Management Suite 11g release includes updated components that should give enterprise customers better access to and control of their vast data repositories.

IBM Tackles Cloud Integration With Acquisition

The purchase of Cast Iron Systems gives IBM customers a bridge between traditional on-premise solutions and cloud computing.

CRM Giant Salesforce Snaps Up Business Contact Player

The on-demand CRM software leader continues to bolster its data services portfolio, adding a company that provides business contact information in a Wikipedia-style format.

CRM Leader Debuts ChatterExchange for On-Demand Collaboration

On-demand CRM software leader Salesforce.com is expanding its collaboration platform and providing a marketplace for third-party developers to deliver new apps.

SAP Rolls Out Online Collaboration Apps

StreamWork is designed to help businesses share, access and manage their content online from the cloud.

IBM Plays Customer Service Matchmaker With Call Center Offering

Big Blue teams up with Assurant Solutions to develop algorithms that pair center service representatives best suited to address specific customers and issues.

CRM Software Developer Chordiant Acquired by Pegasystems

The business process management software firm makes a splash in the customer relationship management space with $161.5 million purchase of Chordiant.

CA Buys Enterprise Software Vendor in $350 Million Deal

CA makes another cloud computing acquisition, picking up IT performance and availability monitoring software vendor Nimsoft in all-cash deal.

CEO Ouster Latest Sign of Woes at CRM Leader

SAP CEO Leo Apotheker resigned Sunday after only nine months at the helm of the German software giant, a clear sign, according to analysts, that the company had lost its way.

Investors Punish NetSuite Despite Decent 4Q

Shares of the on-demand software company tumbled more than 15 percent Friday, one day after it posted sales and earnings in line with analyst estimates.

Salesforce.com Put Itself in Play?

Stock spikes on rumor that it approached Oracle about a possible merger.

IBM Teams Up With SAP on 'Atlantic'

The two companies will jointly develop product that allow users to access SAP's Business Suite apps through Lotus Notes.

NetSuite Raises IPO Price

Pre-IPO auction shows strong demand for the on-demand business software provider's stock.

VMware Gets SAP's Vote of Confidence

Deal could see VMware's virtualization software becoming further entrenched in the enterprise while simplifying future SAP implementations.

Just In Time: SAP Delivers CRM 2007

The enterprise software giant rolls out its latest CRM suite, featuring Web 2.0 technologies for the enterprise.

Salesforce.com Shares Spike On Solid 3Q Results

The on-demand business applications provider watched its stock shoot up 10 percent Friday following its third-quarter earnings report.

SAP Primes SaaS Reseller Pump

Faced with the daunting challenge of building a channel from scratch for its first SaaS product, SAP names 13 North American reseller partners.

SAP Shows Solid Earnings, Firm Stance Against Oracle

Strong license sales boosted the enterprise software firm's profits, and it announced a sweet deal with retail giant Wal-Mart.

SAP Readies New Developer Perks

Eager to expand its developer community, the enterprise software giant will unveil a new licensing option at its TechEd '07 conference next week.

SAP's On-Demand Strategy Draws Tepid Reviews

It's early in the game but Wall Street analysts and industry pundits say its Business By Demand service raises more questions than it answers.

Salesforce.com Takes Wraps Off Force.com

CEO Marc Benioff tells Dreamforce 2007 attendees its new development platform has it feeling and acting like a startup again.

SAP Makes Yet Another Play for Small Business

The enterprise software giant is betting big on an upcoming SaaS offering for small business.

Salesforce COO Takes Top Job at CacheLogic

Phill Robinson heads home to lead a Web start-up.