The hire is part of an effort to increase the agency’s CRM presence. Razorfish has hired John Zell as its VP of customer relationship technology solutions in a bid to increase its CRM presence. "The former SVP and chief technology…
Intelestream’s intelecrm offering is designed to give small and medium sized businesses access to enterprise level CRM functionality. TMC’s Customer Interaction Solutions Magazine has given intelecrm developer Intelestream its 2009 Product of the Year Award. "Intelecrm is known to provide…
The company offers a wide range of popular Web productivity applications, including Zoho CRM. Zoho Corp. currently offers over 20 Web productivity apps ranging from Zoho CRM to Zoho Wiki — and the company is thriving. "Not only does Zoho…
KickApps gives NBC a solid platform for community development. NBC Universal has announced a partnership with social platform KickApps. "NBC is getting what is a solid platform for community development, content development and management; one that integrates social media tools…
Extra Space Storage has improved its customer service with the help of inContact’s hosted call center platform Self-storage operator Extra Space Storage has been using inContact’s hosted call center platform to improve its customer service. "The result has been a…
Marketing automation company Marketo was recognized with the Best Mass E-mail award in Salesforce.com’s AppExchange Best of ’09 Awards. "The Mass E-mail category, one of ten separate categories, recognizes products that let users build segmented e-mail lists, create and distribute…
The company has launched its new cloud monitoring service. Cloudkick has launched its new cloud monitoring service, with support for cloud computing services including Rackspace Cloud, Amazon EC2, Linode, GoGrid, Slicehost, RimuHosting and VPS.NET. "Cloudkick provides a unified API that…
The new module integrates SugarCRM with MailChimp. ALT-Invest has introduced a product that integrates SugarCRM with MailChimp, called SugarChimp ListSync. "The module lets users sync data in SugarCRM software with the e-mail market capabilities from MailChimp, an Atlanta-based technology provider,"…
The company is claiming B#700 million in damages from EDS. A judge has ruled in favor of BSkyB in its lawsuit against EDS and HP over a failed CRM deployment. "BSkyB is claiming about B#700m in damages from EDS —…
The conference will include keynotes on the future of CRM, open source and cloud computing. Open source CRM provider SugarCRM has announced plans to host SugarCon 2010 at San Francisco’s Palace Hotel from April 12 to 14. “With the theme,…