Workforce analytics is part of the red-hot human capital management market. In the past three months, SAP, Oracle and Salesforce.com have all acquired HCM specialists. Enterprise Apps Today’s Ann All recently spoke with Dr. Carl C. Hoffmann, CEO of Human…
A recent Enterprise Apps Today article shared 11 Tips for Successful Mobile Business Intelligence, gleaned from interviews with experts like Forrester Research VP and analyst Boris Evelson and Dresner Advisory Services founder Howard Dresner. As organizations craft and carry out…
Remember when shopping meant driving to the nearest store and buying the product on the shelf? Consumers may still buy at that nearby store, but chances are they’ll hit the Web first to research prices and gather recommendations from Facebook…
In the debate over whether to use native clients for mobile development or to use HTML5, Microsoft comes down squarely in the native camp. The latest update of Microsoft’s Dynamics CRM software offers native clients on Windows Phone 7, iPad,…
Software-as-a-service has generally been an easier sell for smaller companies that cannot spare large capital outlays, don’t employ big IT staffs and/or have fewer worries about integrating SaaS systems with existing on-premise software. A recent Aberdeen Group study found deployment…
CSO Insight’s 2011 Sales Management Optimization research study found that less than 50 percent of forecasted sales opportunities were actually won. Could the problem be spreadsheets, the tool many organizations use to manage their sales forecasts? According to Ventana Research,…
Cloud-based database provider TrackVia just introduced a set of new features that add more collaboration and reporting functionality to its online do-it-yourself application builder, which the company says allows workers to build and deploy their own custom software-as-a-service applications to…
Hadoop is an open source software framework that enables organizations to process huge amounts of data, huge as in petabytes. R is an open source software programming language popular with statisticians who have long used it for data mining and…
When Enterprise Apps Today published its Eight CRM Predictions for 2012 a few weeks ago, the predictions were listed in no particular order. However, maybe it isn’t entirely coincidental that a prediction that mobile access to CRM will become the…
Enkata, a provider of cloud-based customer experience analytics and workforce optimization solutions, is seeing the needs of its customers with contact centers begin to shift. Like other companies that log lots of customer transactions, many Enkata clients are experiencing an…