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Beth Cox

Beth Cox has been a well-known keynote speaker and author as well as a business and technology advisor. She helps companies improve their business performance, better utilize data, and understands the implications of new technologies, such as (AI)artificial intelligence, big data, blockchains and the Internet of Things.

Taking Travel the Private Label Route

Expedia Inc. launched a private label booking solution called Worldwide Travel Exchange (WWTE) and said AA.com, the American Airlines Web site, is the first customer. American will add hotel and car booking services to its site. Financial arrangements were not…

Wal-Mart to Online Customers: Say Cheese

If you want to fool around with online pictures, but don’t want to plunk down a couple of hundred bucks for a digital camera, Wal-Mart has a deal for you — a new disposable camera that includes Wal-Mart’s Pictures Online…

E-tailers Duel on Shipping Charges

Q. Which came first, free shipping on two or more books from Amazon.com, or free shipping on two more books at Barnes & Noble.com? A. Does it really matter? One nice thing about online competition is that consumers benefit. That’s…

A Mile-High Marketing Agreement

FTD.com signed a multi-year partnership deal with American Airlines to offer both FTD.com and American Airlines customers frequent flier miles for purchases online. Customers will receive 10 American AAdvantage (the airline’s frequent flier program) miles for every dollar spent on…

Orbitz Finds a Madding Crowd

After three months in beta, new travel site Orbitz went live this week, only to run head-on into one of those classic Internet good-news, bad-news scenarios: traffic was huge, exceeding expectations, but the servers and call centers were overwhelmed by…

Is Aviation Poised for an Internet Takeoff?

PricewaterhouseCoopers and Hewlett-Packard Co. today unveiled an ambitious plan to develop and market new Internet solutions for the aviation industry through a jointly established Aviation Solution Center. The new center will include people, products and services from PricewaterhouseCoopers’ aviation consulting…

Genesys to Acquire CallPath from IBM

Genesys Telecommunications Laboratories, a unit of Paris-based communications equipment maker Alcatel (NYSE:ALA) said it plans to buy the CallPath computer telephony assets of IBM Corp. (NYSE:IBM) for an undisclosed sum. CallPath is telephony software that helps integrates voice and data…

Sun, i2 Team for Next Generation CRM

Sun Microsystems Inc. (NASDAQ:SUNW) is teaming with B2B software company i2 Technologies Inc. (NASDAQ:ITWO) for joint engineering, sales, support and marketing for next-generation CRM products. Customer relationship management solutions developed under this alliance are intended to enable iPlanet E-Commerce Solutions,…