QAS, a Boston maker of software to help companies manage mailing lists, has won a contract with Consumer Credit Counseling Services (CCCS), a San Francisco provider of money management information and assistance. QAS’ flagship product, QuickAddress, uses post office data…
Watch Hill Partners, a Providence, R.I., consulting firm specializing in customer relationship management and wireless services, has made two hires: David Berndt, director of the mobile solutions group; and Leslie Talbot, director of business development. “We’ve been successful in bucking…
Viisage Technology , a Littleton, Mass., maker of face-recognition technology and identification systems, has tapped the former COO of Art Technology Group for its top jobs. Bernard Bailey take over as president and CEO next month. Chairman Denis Berube, has…
Applix , a Westborough, Mass., business software maker, has named Howard Spielman, Ph.D., vice president of business intelligence technology. Spielman will oversee applications built on Applix Integra, the platform that integrates business planning, performance measurement and operational data to help…
Art Technology Group will release Japanese-language versions of its customer relationship management software as part of a push in the island nation. The new offering, to be released next month, follows a deals in the country with with: Asahi, a…
In a merger of IT consultants and integrators, Innovent Solutions, of Los Angeles, has bought Reportability.com, of Boston, for an undisclosed sum. Innovent specializes in business intelligence (BI) and customer relationship management (CRM) applications. Reportability’s focus is enterprise reporting and…
Quadstone‘s 9-month search for a permanent CEO has ended. The Boston maker of customer relationship management (CRM) software, has named Paul Kelly, formerly with Portal Software, as CEO. He succeeds founding director and interim CEO Nicholas Radcliffe, who moves to…
Westford, Mass.-based customer interaction management (CIM) solutions provider Davox Corp. Friday announced that it has officially changed its name to Concerto Software Inc. . The company Friday began trading under the new ticker symbol. The name change follows the January…
France Telecom Monday tapped Cambridge, Mass.-based ATG Inc.’s Enterprise Commerce and Portal Suite to support its personalized, e-business initiatives. ATG is a developer of online CRM applications for commerce, portals and relationship management. It’s suite of tools will provide France…
With new security threats emerging almost daily, Citizens Financial Group, of Providence, R.I., has expanded its relationship with EMC , of Hopkinton, Mass., to safeguard customer information. The deal gives Citizens an additional 30 terabytes of EMC Symmetrix Enterprise Storage…