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Dan Muse

Dan Muse is a journalist and digital content specialist. He was a leader of content teams, covering topics of interest to business leaders as well as technology decision makers. He also wrote and edited articles on a wide variety of subjects. He was the editor in Chief of CIO.com (IDG Brands) and the CIO Digital Magazine. HeI worked alongside organizations like Drexel University and Deloitte. Specialties: Content Strategy, SEO, Analytics and Editing and Writing. Brand Positioning, Content Management Systems. Technology Journalism. Audience development, Executive Leadership, Team Development.

Get an ‘Xact’ Look at Sales Compensation

Courtesy of SmallBusinessComputing.com. When it comes to running a successful small business, few things are as critical as an effective sales force. Whether they are full-time employees, part-time reps or channel partners, keeping track of the incentives and commission structure…

Everest Puts Software on On Demand

Article of courtesy of SmallBusinessComputing.com There’s no denying that many small businesses are turning into true believers when it comes to Web-based applications (aka, on-demand, software-as-a-service, ASP-delivered software and hosted applications). While myriad hosted products exist offering everything from collaboration…

ACT! Ventures Into Real Estate

Courtesy of SmallBusinessComputing.com. When it comes to managing contact and sales leads, no product has stood the test of time better than ACT!. In its near 20-year history, the product has built a steady base of customers spanning all market…

NetSuite 11.0 Packs AJAX, Scripts and Specialty Versions

Courtesy of SmallBusinessComputing.com With the Oakland Coliseum and the Athletics game against the New York Yankees as the backdrop, on-demand application provider NetSuite took the wraps off NetSuite Version 11.0. The new version boasts an AJAX-based user interface, SuiteScript to…

Salesnet Targets Salesforce.com With Direct Attack

Salesnet thinks that now is the time to “start to go toe-to-toe with Salesforce.com,” according the Jonathan Tang, the president and co-founder of the Boston-based provider of Web-based CRM applications. “Salesnet is quickly growing its reputation as the Salesforce.com alternative.”…

Microsoft CRM 3.0 All About the Integration

Reprinted from SmallBusinessComputing.com. If you’ve been waiting to see how Microsoft has improved its CRM application, the wait is over. About two years in the making, Microsoft Dynamics CRM 3.0 adds new marketing features, tighter integration with Microsoft Office and…

Everest Attempts to Climb Higher With New Release

Many successful small businesses are happy to stay small businesses. After all, if you’re profitable and have loyal customers and employees, trying to push growth for growth’s sake can backfire. On the flip side, most mid-sized businesses grow from small…

Hosted SugarCRM, a Sweet Deal?

The adage “information is power” especially applies when it comes to dealing with your customers. Whether you’re trying to prospect for new customers or service (and grow) your existing ones, the more you know the better. While larger companies have…

Microsoft Brings Presence to Business Apps

When it comes to the power of presence in applications, “we’re just scratching the surface,” Ed Simnett, senior product manager for the Real-Time Collaboration Group at Microsoft, told InstantMessagingPlanet.com. “Presence is becoming a normal part of information workers bag of…