Convoq, a Lexington, Mass.-based provider of communication and collaboration services, today announced ASAP Pro 2.0, a Web conference service that requires only that attendees have a Macromedia Flash player to attend an online meeting. Aimed at small and mid-sized businesses,…
Article originally appeared on SmallBuinessComputing.com. Microsoft’s next small business edition of Office will feature an enhanced version of Outlook 2003 with Business Contact Manager. The new suite, codenamed Magellan, also touts tight integration among applications. Microsoft Monday announced the availability…
Many companies offer turnkey online application suites, but perhaps no one has been as ambitious as San Mateo, Calif.-based NetSuite. The company began with what was largely an accounting application, added e-commerce and Web-site building features, andlater tacked on inventory…
WebEx Communications is one of the pioneers of real-time collaboration applications. In fact, to many companies the name WebEx is synonymous with online meetings. To date, Web-based meetings have been viewed mainly as a way to reduce travel expenses. However,…
Reprinted from SmallBusinessComputing.com In an effort to integrate its IP-based communications products with Microsoft customer relationship management software, Cisco Systems today announced the Cisco CRM Communications Connector. The offering is designed to integrate Cisco IP Communications technology with Microsoft CRM.…
NetSuite, a Web-based application provider, recently announced two new modules designed to further enhance its e-commerce capabilities and provide deeper integration with the suite’s financial, inventory management and sales and customer-support systems. The San Mateo, Calif.-based company will add new…
NetSuite was providing Web-based applications when it wasn’t cool. The San Mateo, Calif.-based provider of a turnkey e-commerce, accounting, customer relationship management (CRM) and enterprise resource planning (ERP) package has seen the hype, the fall and slow ascension of the…
Do business owners and executives know more about what’s going on in Hollywood and Washington, D.C. than they do about what’s happening in their businesses? Sound far-fetched? Maybe a bit, but it’s true that from a technology point of view…
Customer relationship management (CRM) software has been around for years and has become a staple of many large businesses. Yet small and midsize businesses (SMBs) have not been quick to adopt CRM. SAP AG , a Newtown Square, Penn.-based software…
There may be no such thing as a free lunch, but, by golly, there is free customer relationship management (CRM) software. Starting yesterday, you can sign up for the gratis service at FreeCRM.com. The catch is that after the first…