Internet service provider EarthLink is expanding its plans for Visual Networks, Inc.’s Visual IP InSigh performance management system to include future use by its EarthLink high speed Internet customers. The same back-end system used to support EarthLink’s dial customers will…
The Motley Fool, Inc., together with DirectAdvice, Inc., and The Ayco Company, L.P., has launched TMF Money Advisor, a fee-based online and offline service to help individuals make informed decisions about their money. DirectAdvice develops online financial planning and advice…
Audiopoint, a voice applications company developing products for businesses that reach consumer markets, has formed a strategic partnership with NetBase Corp. to develop the industry’s first speech enabled, Web-based time and attendance tracking system, easyTIMESHEET. Audiopoint’s speech enablement of NetBase’s…
MicroStrategy Inc. (NASDAQ:MSTR), a Vienna, Va.-based developer of business intelligence software, said that Sydney, Australia-based Bonlac Foods has selected the MicroStrategy Business Intelligence Platform to increase efficiency and productivity by improving the delivery of business information to its users. With…
Business-intelligence software developer MicroStrategy Inc. (NASDAQ:MSTR) said that Blockbuster Inc.’s (NYSE:BBI) Blockbuster U.K. unit will use MicroStrategy software to drive its customer-insight initiatives. MicroStrategy officials said Blockbuster has selected the MicroStrategy Customer Analyzer suite of analytical CRM (customer relationship management)…
BellSouth Internet Services has selected Visual Networks’ (NASDAQ:VNWK) Visual IP InSight performance management solution to enhance the service and support BellSouth provides to its Internet dial customers and extend its internal network-monitoring capabilities and processes. Visual IP InSight allows BellSouth…
William J. Henderson, the recently retired Postmaster General and chief executive officer of the United States Postal Service (USPS), has joined the comScore Networks, Inc., board of directors. The Reston, Va.-based comScore provides a confidentially captured, 360-degree view of the…
The Internet Alliance (IA) is launching a major educational campaign to assist companies in protecting consumers’ privacy. The IA’s Law Enforcement and Security Council (LESC), a working group with representatives from leading technology, communications and Internet companies, published the first…
Customer management relations software developer Group 1 Software (NASDAQ:GSOF) has appointed Tim R. Waggoner to the newly created position of corporate chief technology officer. Waggoner, a nine-year employee of Group 1 Software, has served as the chief technology officer for…
Laurel, Md.-based iSKY Inc., a global provider of outsourced customer management services, has signed of a multi-year agreement with Amazon.com to enhance the company’s existing customer service network. Under the agreement, iSKY will initially provide support for telephone inquiries relating…