Oblicore, a service level management software provider, has broken into the European market through business agreements with iRevolution and Copper Dragon. iRevolution, an integrated computer services organization, and Copper Dragon, a multi-disciplined organization specializing in B2B trading solutions, will deploy…
The Direct Marketing Association (DMA) is now offering eStara web voice services as an online customer contact tool for its 4,700 member organizations in the U.S. and around the world. DMA members, with questions, or Web visitors, interested in learning…
Jos. A. Bank Clothiers, Inc. (NASDAQ:JOSB) is launching an enhanced, more customer-friendly version of its Internet site at www.josbank.com. The new site is faster and has fewer steps required to place an order. To ensure that the site met its…
Artie Trakas and Mark Harrison are joining Viewgate Networks, a provider of service provider-hosted, customer-focused service assurance solutions. The company also announced the promotion of Paul Archer to its senior management team. Trakas will lead the U.S. sales effort as…
Sitel Corp. (NTSE:SWW) has named Mathias J. DeVito to its board of directors. DeVito is chairman emeritus of The Rouse Company, a real estate development firm. In addition to being the past chairman and chief executive officer of The Rouse…
James Reagan is the new chief technology officer at netDecide Corp., a developer of Web-based wealth management systems for the financial service industry. Reagan, whose background includes executive posts in the banking and high-tech industries, brings expertise in financial services…
The Social Security Administration (SSA) has awarded PEC Solutions, Inc. (NASDAQ:PECS) a contract to assist SSA in the development of an agency-wide strategic focus and direction for future PKI implementations. PEC will survey other large corporations and government agencies to…