Seattle-based contact center solutions developer Envision Telephony Inc. teamed with CRM solutions provider Edify Corp., an S1 Corp. company, to provide customers with solutions for expanding their customer service capabilities. The agreement has the companies collaborating on joint marketing and…
Natural language processing (NLP) technology provider Leverance, based in Bothell, Wash., partnered with Newfound Communications Tuesday in order to incorporate Newfound’s advanced grammar management technology with Leverance’s Language Enabled Application Platform (LEAP). Leverance said Newfound Communications’ technology adds parsing and…
Hyannis, Mass.-based Infinium Software , a provider of Web-integrated enterprise business solutions, yesterday announced that its common stock will continue to be listed on the Nasdaq SmallCap Market. The Nasdaq Listing Qualifications Panel informed Infinium in a letter Wednesday: “The…
Bellvue-based Onyx Software Wednesday announced that The Regence Group, a Portland, Ore.-based health insurance affiliation, has gone live with Phase I of its Onyx CRM implementation. Onyx said the project was completed on time and on budget, rolling out to…
Atlanta-based United Parcel Service Inc. rolled out an electronic return label that capitalizes on the power of the Internet, letting businesses send e-mail shipping labels directly to customers who need to return merchandise. The service is available through UPS OnLine…
Winning a unique contract in the United Kingdom Onyx Software Corp. , the Belleview, Wash.-based supplier of customer relationship management (CRM) enterprise applications, today announced the London Borough of Brent has chosen Onyx to supply its CRM system Working with…
Demonstrating its success in the growing online services industry, software giant Oracle Corp. , today announced new customer wins for Oracle E-Business Suite Online. New customers of the software, delivered as an online service that Oracle says helps companies simplify…
Interliant Inc. (NASDAQ:INIT), the Purchase, N.Y.-based provider of managed messaging, managed hosting, security and Web hosting services, today launched a new Web tracking and reporting service for its customers hosted on the Lotus Notes Domino platform. The browser-based service has…
Outtask, Inc., the Alexandria, Va.-based business service provider (BSP) closed its third quarter today with the announcement of 34 new customers, helping Outtask reach a milestone with a new total of 350 active customers. Four of the new customers add…
Salesforce.com, a provider of online customer relationship management (CRM) solutions, today announced an upgraded version of its Web-based CRM application, increasing functionality to the marketing automation, sales force automation and customer service and support components. The new features, such as…